Governor Matt Blunt patted the backs of Missouri Department of Revenue workers today, issuing a press release, praising them for not complaining about the new hours of 7:30 a.m. to 5:30 p.m. at the department.
The workers handled nearly 20,000 calls during the extra hours, the news release said. Of course, with all of the inexperienced people who are running license fee offices and all of the questions I am sure they had over the ridiculous amount of paperwork Missourians are required to submit to prove they are legal citizens.
The news release included this little quote: "I have been very pleased with the department’s extended hours strategy," said department Director Trish Vincent. "I've been saying this for months, but this underscores the point: Customer service is our number one priority, and adjusting to fit our customers' needs is making us a better organization."