City of Joplin: Make sure contractors are licensed, bonded, insured

(From the City of Joplin)

As our community begins the cleanup and rebuilding process, we urge residents to ensure contractors are properly licensed, bonded and insured within the City of Joplin. Many contractors will be in the community to help with this process.


The City of Joplin issues a green business license and a blue contractor’s card. Residents may also call 417-624-0820 ext. 242 or 241 to verify a properly licensed contractor. The City of Joplin logs complaints on local contractors; the City will not have this information for new contractors.

The Missouri Department of Insurance recommends the following steps:

· Don't let contractors inspect your home if you're not watching. Some unscrupulous workers will cause damage to drive up the repair cost, and your insurance company will likely not cover the additional damage.

· Once your claim is processed, get estimates from contractors or auto repair shops known to you or recommended by someone you trust. Be suspicious of solicitors who offer to do repairs for you. You can also check a company's complaint history with the Attorney General's Office or Better Business Bureau.

· Don't pay the whole repair bill in advance. Pay in full only when the work is completed according to your agreement.

For more information contact the Missouri Department of Insurance at 1-800-726-7390. The City of Joplin advises all residents to proceed cautiously as we proceed with the cleanup and rebuilding process.