Tuesday, September 17, 2024

Five Missouri, Kansas members of Congress send tough critique of troubled mail service to D.C.


By Tim Carpenter

Three Missouri and two Kansas members of Congress serving constituents in the greater Kansas City area forwarded a joint letter Tuesday to the U.S. Postal Service demanding action to rectify problems with missing or delayed mail and protracted periods in which no mail was delivered at all.

Republicans Sam Graves and Mark Alford, both of Missouri, and Jake LaTurner of Kansas as well as Democrats Emanuel Cleaver of Missouri and Sharice Davids of Kansas forwarded the letter to USPS postmaster general Louis DeJoy. They pointed to the July federal audit of the Kansas City Postal and Distribution Center in Kansas City, Missouri, and stations in Hickman Mills in Missouri as well as in Mission and Kansas City on the Kansas side of the border.








Deficiencies at the distribution center touched on mail clearance times, delayed mail, late cancellations and dock scanning during an inspection period in May, USPS auditors said. The report said challenges at the three stations included document scanning, delayed mail and property conditions.

The inspector general concluded USPS ought to address problems with employee staffing and recommended supervisors prepare better for staff absences in the Kansas City region.

“The audit makes clear that the USPS must do more to ensure Kansans receive reliable, timely mail delivery,” said Davids, who is seeking reelection in the 3rd District of Johnson and Wyandotte counties. “I will keep working across the aisle with my colleagues in the KC area to help fix these issues and ensure our postal service meets the needs of our communities.”

In recent months, the letter said, all five congressional offices received a growing number of complaints regarding inadequate mail service.








“It is unacceptable that these facilities … are failing to keep up with the USPS standard of service,” the bipartisan letter from U.S. House members said. “We wholeheartedly urge the leadership of the Postal Service to roll out the recommendations of the USPS office of the inspector general immediately.”

The federal lawmakers said USPS ought to implement strategies to mitigate mail delays, ensure compliance with processing procedures, improve delivery logistics, and upgrade safety and security policies for staff at the mail facilities.

The representatives said residents of communities across Kansas and Missouri relied on consistent mail service and deserved better support from USPS management.

8 comments:

Anonymous said...

Everyone thought that with the invention and usage of the Internet, Texting, Messaging, Online Bill Paying, and Email that "Snail Mail", would eventually go away yet - I seem to open up my Mailbox every day to find a Bill and a few pieces of Junk Advertising.

Plus, I was updating some information for the Doctor's Office - and they told me that they could not except the Document's Scanned and Emailed to them, that I would either have to hand Deliver them or Fax them, because of HIPPA Requirements. My initial thought was - Wow - the Medical Industry has not joined the 21st Century if they think Faxes are more Secure than Email.

I remember seeing in several Medical Practices where the Faxes with Confidential Information, were just laying in the Fax Tray for everyone to see or read, even falling on to the floor when the Tray was full - and no one picked them up for several minutes.

Anonymous said...

Another strongly worded letter.

That'll git-r-dun!

Anonymous said...

8:56AM, Never a Comment on the Article, Just more of your BS to Stir the Pot, from another Anonymous Illiterate. We are all so Proud of You, or should we say Pride?

Anonymous said...

"They predicted the future and they were wrong": Said no one ever. Never ever mind, leave that for another day.

Fact 1: Faxes are more secure than email.

Fact 2: Hand delivery of hardcopy documents is more secure than email.

Fact 3: Only security deficient individuals think employees in medical offices should be opening emails with attachments from outside senders. Actually, you'll probably find that you can't even email your medical offices. That's for security purposes as well; it's much easier to secure a messaging system, that's why they make you use it.

Fact 4: Every employee in a medical office is bound by HIPAA. This is why the faxes the medical office receives with patient information are secure. Whether the fax is in the tray, or on the floor it is just as secure as if it were in a locked file cabinet.

"I remember seeing in several Medical Practices where the Faxes with Confidential Information, were just laying in the Fax Tray for everyone to see or read, "

Unless the fax machine was in an area accessible to patients and visitors this is simply not true.

Anonymous said...

... Says the strangely prone to over-capitalize anonymous poster!?

Anonymous said...

Keep up the good work 8:56PM, we always look forward to all your inspiring, NO COMMENTS and your Chat Abbreviations - So Kool - TNTL.

Anonymous said...

Dejoy is a trump appointee meant to disrupt democratic mail-in voting. One step closer to authoritarianism.

Anonymous said...

I hope the used FedEx/UPS so it actually made it to them.