Friday, October 30, 2026

Nationally recognized medical trauma expert to speak at Willcoxon Summit at MSSU


(From Missouri Southern State University)

Missouri Southern State University (MSSU) will welcome Sacha A. McBain, PhD, clinical psychologist and associate professor in the Department of Psychiatry and Behavioral Sciences at Rush University System for Health, as the keynote speaker for the fourth annual 2027 Willcoxon Innovation in Health Sciences Summit, on March 12, 2027. This year’s summit will focus on “Innovating Health Sciences for a Better Tomorrow.”

McBain’s keynote, titled “At the Crossroads: Understanding Medical Trauma, Reimagining Care,” will explore the psychological impact of traumatic medical experiences and the importance of integrating behavioral health into healthcare.








As a clinical psychologist with expertise in early intervention, medical trauma, post-traumatic stress disorder (PTSD), adjustment to illness and injury, and integrated healthcare, McBain brings extensive clinical, research and educational experience to the summit. McBain is also a nationally recognized expert and trainer in medical traumatic stress and has contributed to national efforts to establish best practices for mental health and substance use screening among patients experiencing acute trauma.

In addition to the keynote, McBain will participate in an afternoon roundtable discussion, “Caring Deeply for Our Communities: Integrating Behavioral Health with Healthcare,” alongside regional healthcare professionals. The discussion will explore opportunities to strengthen collaboration between behavioral health and medical providers and improve care for individuals and communities.

The Willcoxon Innovation in Health Sciences Summit brings together healthcare professionals, educators, students and community members to examine emerging research, innovative technologies and trends shaping the future of health and life sciences. 








The event features expert presentations, opportunities for discussion and networking, and presentations by Willcoxon Scholars showcasing undergraduate research.

Registration is open for the 2027 Willcoxon Innovation in Health Sciences Summit. Participants are encouraged to register in advance and join MSSU for a day of learning, collaboration and forward-thinking conversations about the future of healthcare. Register today at https://www.mssu.edu/willcoxon-health-summit/willcoxon-summit-registration.php.

Hear from Dr. McBain about the upcoming summit at https://www.youtube.com/watch?v=XEhzbKy2zzY.

Joplin man arrested after allegedly murdering his 82-year-old mother


(From the Joplin Police Department)

A Joplin woman has died, and her son has been arrested as a result of the ongoing homicide investigation being conducted by the Joplin Police Department.

On October 30, 2026, around 8:52 a.m., the Joplin Emergency Communications Center received a 911 call about a physical assault in progress in the parking lot of 1715 S Rex Avenue. 

Additional information was provided indicating that one female appeared to be suffering injuries. Joplin Police, Fire, and M.E.T.S. Ambulance were dispatched.








Upon officers’ arrival, they located a female victim identified as Karol Betzel, 82, of Joplin, who was
suffering from life-threatening injuries in the parking lot. Karol Betzel was transported to a local
hospital. 

The suspect was identified as Anthony Betzel, 47, of Joplin. He was located a short distance away inside an apartment. Anthony was detained a short time later without incident.

During a preliminary investigation, it was determined that a physical confrontation occurred between Karol and Anthony while on the parking lot of 1715 S Rex Avenue. Karol was identified as
Anthony’s mother. 

During the physical confrontation, Karol sustained life-threatening injuries. At this time, no weapons were believed to be used during the altercation.








After being transported to a local hospital, Karol was pronounced deceased.

Anthony was arrested and transported to the Joplin City Jail. Charges for Second Degree Murder are
being submitted to the Jasper County Prosecuting Attorney’s Office for consideration.

At this time, this incident is considered isolated, and JPD investigators do not believe there is any
ongoing threat to the public. Next of kin have been notified.

If anyone has any information regarding this incident, they are encouraged to contact Detective
Sergeant Andy Blair at 417-623-3131 ext. 1602.

2027 health insurance rates released for Missouri


(From the Missouri Department of Commerce and Insurance)

Today, the Missouri Department of Commerce and Insurance (DCI) announced the release of final health insurance rates for Missouri’s 2027 individual and small group markets.

“As we head into a new plan year, I want to reassure Missourians that our state’s health insurance market remains structurally strong, and there are still many good options available when it comes to health coverage,” DCI Director Angela Nelson said. “We know Missouri families are struggling right now, and with rates increasing again this year, DCI is committed to supporting consumers and providing clear, accessible information and resources to help them make informed choices.”








For 2027, every county in Missouri will continue to have at least two carriers offering individual health insurance plans, with most counties offering four or more carriers and a variety of plan options from each. Carriers in the small group market (businesses with two to 50 employees) also continue to offer a range of choices for employers and their employees.

Consumers can find more information about the rate review process and review rate information on DCI’s website at insurance.mo.gov/health-insurance. To see which carriers are offering coverage in the individual market in your county, visit DCI’s online health insurance market map.

The department urges Missourians to take a close look at their 2027 coverage as rates increase and networks change for many plans.

“We know Missouri families and small business owners are facing significant economic pressures and limited household budgets,” Director Nelson said. “When everyday expenses rise, paying for health insurance can feel like an overwhelming burden – but foregoing coverage entirely leaves you vulnerable to devastating financial hardship if an unexpected illness, accident or medical emergency occurs tomorrow.”

“Having some level of coverage, even if it is just for catastrophic health events, is always better than having none at all,” Director Nelson added. “We strongly encourage all Missourians to shop the market, compare all available options, and identify the coverage structure that best protects their health and budget.”

Annual open enrollment for health insurance coverage in 2027 begins Nov. 1, 2026. For coverage to start Jan. 1, 2027, consumers must enroll or change their plan by Dec. 15, 2026. Consumers who miss the Dec. 15 deadline have until Jan. 15, 2027, to enroll, but coverage will not begin until Feb. 1, 2027.

Consumer Tips for Open Enrollment

DCI’s Health Insurance Shopping Tool is a valuable resource to help consumers compare plans and understand key terms and considerations. The department also recommends keeping the following in mind when shopping for a plan:

Compare total costs: Review and compare the costs associated with each health plan, including all out-of-pocket costs – premiums, deductibles, co-pays and co-insurance amounts – to determine the most cost-effective choice. 

Understand your plan: Consider more than just cost when choosing a health plan. It’s important to understand what services the policy will cover, the costs you’ll be responsible for, and your current and potential future health care needs. 

Review plan changes annually: Health insurance policies can change from year to year. Even if you remain with the same carrier, benefits premiums, covered medications and provider networks may change. 








Confirm provider networks: With recent attention to in-network providers, always verify whether your preferred physicians, pediatricians, clinics and regional hospitals remain in a plan’s network. Talking with both your health care providers and insurance carrier can help you to stay up to date about current and future participation in a particular plan’s network.

Review the plan’s prescription drug formulary: If you routinely take medications, make sure you are reviewing the plan’s formulary to see if your prescribed medications are included – and at what level of coverage. If any of your medications are not on the formulary – or are on a tier with higher cost-sharing, now is the time to also talk to your physician about whether there are suitable generics or other alternatives that may be more affordable. 
 
Explore Health Savings Accounts: A health savings account (HSA) is a personal, tax-advantaged savings account that you can use to pay for qualified out-of-pocket medical expenses, like deductibles, coinsurance, copayments, prescriptions, and other eligible health products. Under federal rules, all ACA Bronze and Catastrophic plans are HSA-compatible. Funds roll over from year to year, helping consumers build an emergency reserve and giving them more options to help cover their share of health care costs.

For more specific information about policies and coverage, talk with a trusted insurance agent or other assister (like a navigator or a certified application counselor). Free, unbiased assistance and education, including application assistance and plan comparisons, is available to all consumers seeking health coverage.

The Cover Missouri Coalition, a project of the Missouri Foundation for Health, is a network of partners – including Certified Application Counselors and Navigators – who assist individuals seeking coverage through the Marketplace and Medicaid. The Centers for Medicare and Medicaid Services (CMS) has awarded Navigator grants to the Missouri Association of Area Agencies on Aging (MA4) and the Missouri Primary Care Association for statewide assistance in 2027.

You can find free assistance in your area by visiting FindLocalHelp.CoverMissouri.org or calling 1-800-466-3213.








Clarification on Marketplace Oversight and Network Negotiations

In light of recent public concern and confusion regarding Children’s Mercy Hospital’s network status, the department reminds Missourians of the legal framework governing health insurance regulation:State vs. federal regulatory authority: Not all health plans fall under DCI’s jurisdiction. DCI has jurisdiction over “fully insured” health plans only. If “fully insured” or “fully funded” is printed on your health insurance card, this means it falls under the department’s authority. Missouri law does not grant DCI statutory authority to review, approve, or enforce network adequacy standards for individual health plans sold on the ACA Marketplace. Network adequacy standards for Marketplace plans are enforced at the federal level. 

State network authority: State law limits DCI’s network adequacy authority strictly to Health Maintenance Organizations (HMOs). HMO plans currently insure fewer than 14,000 individuals statewide, and no HMO plans are offered on Missouri’s individual ACA marketplace. 

Private contract negotiations: DCI has no legal authority to arbitrate or intervene in private contract negotiations between health care systems and insurance companies.

Missourians with questions about health coverage, policy terms or disputes, or any other insurance topics call DCI’s Insurance Consumer Hotline at 800-726-7390 or visit insurance.mo.gov/consumers/.

DCI is charged with protecting Missouri consumers through oversight of the insurance industry, banks, credit unions, utilities and various professional licensees operating in the state. For more information about the department, please visit our website at dci.mo.gov.

Thursday, October 29, 2026

Three members of Joplin family to stand trial on child abuse charges


Three of the four members of a Joplin family who allegedly kept an autistic 12-year-old girl locked in a kennel every night for two years waived their preliminary hearings today on two charges of child abuse.

Trial court arraignments for Shane Ross, 50, and Hannah Ross, 25, are scheduled for November 30, with the arraignment for Crystal Ross, 46, set for November 24.

The preliminary hearing for the fourth family member, Megan Ross, 19, is scheduled for 8:30 a.m. November 25.

Probable cause: Four family members forced autistic chlid to sleep in dog kennel


Search warrant execution at Dade County home leads to arrest for statutory sodomy, child molestation


(From the Dade County Sheriff's Office)

On Thursday, October 29, 2026, deputies with the Dade County Sheriff's Office, working in cooperation with the Barton County Sheriff's Office, successfully executed a search warrant at a residence in Dade County, Missouri, resulting in the apprehension of a wanted felony suspect.

Freddy Tiznado Diaz was located at the residence and taken into custody on an active Dade County arrest warrant.








Diaz was wanted in connection with the following felony charges:

Statutory Sodomy or Attempted Statutory Sodomy – Deviate Sexual Intercourse – Person Less Than 12 Years of Age — Unclassified Felony

Child Molestation – Second Degree – Child Less Than 12 Years of Age — Class B Felony

Diaz was taken into custody and is being held on the Dade County warrant without bond.

This operation highlights the importance of cooperation and coordination between neighboring law enforcement agencies in locating and apprehending individuals wanted for serious felony offenses.
Sheriff Ryan Robison stated:

"Our office takes allegations involving crimes against children extremely seriously. Individuals wanted for these types of offenses should understand that we will continue to pursue them and use every lawful resource available to bring them before the courts.








"I want to personally thank the Barton County Sheriff's Office and the deputies who assisted us with this operation. Their professionalism, dedication, and willingness to work alongside our deputies were instrumental in the successful apprehension of this individual.

"Law enforcement is most effective when agencies work together. Our partnerships with surrounding counties are invaluable, and today's operation is another example of what can be accomplished through teamwork and a shared commitment to protecting our communities."

The Dade County Sheriff's Office will continue working diligently to locate wanted individuals, protect victims, and ensure those accused of serious crimes are brought before the judicial system.
All subjects are innocent until proven guilty in a court of law.

Barry County woman charged with statutory rape, statutory sodomy


The Barry County Prosecuting Attorney's office filed statutory rape and statutory sodomy charges against an Exeter woman who allegedly committed the crimes with a boy less than 17 years old.

The arraignment for Brandi Ranae Thomas (DOB 1999) is scheduled for 9 a.m. November 12 in Barry County Circuit Court.










On September 14, 2026, I, Detective Jeremy Berner began investigating a sexual assault report made to the Barry County Sheriff's Office involving Brandi Thomas having sexual intercourse with a male
juvenile.

On September 21, 2026 Brandi met me at the Barry County Sheriff's Office for an interview. She
was read her Miranda Rights and made the following statement.

Brandi admitted V1 had stayed the night at her residence on the night of September 4, 5, 2026.








While V1 was staying the night at Brandi's residence she had touched V1 penis in an inappropriate gratification way. She described it as "jerking V1 off".

Brandi then stated on the night of September 10, 2026 she went to V1 residence and had sexual intercourse with V1.

Brandi stated this was consensual and it was her idea.

Agenda posted for Joplin City Council meeting



 JOPLIN CITY COUNCIL REGULAR MEETING AGENDA
MONDAY, NOVEMBER 2, 2026
5th FLOOR COUNCIL CHAMBERS
602 S. MAIN ST. JOPLIN MO
6:00 P.M.


1.

Call To Order

Invocation
Pledge of Allegiance of the United States of America
2.

Roll Call

3.

Presentations

1.

Pennsylvania Avenue Viaduct Presentation

4.

Finalization Of Consent Agenda

5.

Reports And Communications

1.

News From The Public Information Office 

6.

Citizen Requests And Petitions

1.

Thomas Jay 

2.

Chris Swanton

3.

Linda & Steve Williams 

4.

Schuyler Carr 

7.

Public Hearings

1.

Public Hearing Procedures 

2.

COUNCIL BILL NO. 2026-282

AN ORDINANCE providing to vacate approximately 96 feet of right-of-way known as Walnut Ave, lying near property described as 2414 W 4th St, City of Joplin, Jasper County, Missouri.

8.

Consent Agenda

1.

Minutes Of The October 19, 2026, City Council Meeting 

2.

Minutes Of The October 26, 2026, Special City Council Meeting 

3.

COUNCIL BILL NO. 2026-154

AN ORDINANCE approving Amendment 1 to Work Authorization AMA-PG21-001 with Allgeier, Martin & Associates in the not to exceed amount of One Hundred Eighty-Eight Thousand Seven Hundred Thirty-Eight and 00/100 dollars ($188,738.00) for professional engineering services for the 6th and Virginia parking garage rehabilitation, 6th street sidewalk rehabilitation (design), and survey of the south parking lot project as budgeted in the Proposed Budget of the City of Joplin for the 2026-2027 Fiscal Year and authorizing the City Manager or his designee to execute the same by and on behalf of the City of Joplin; and setting a date when this Ordinance shall become effective.

Documents:
  1. CB2026-154.PDF
4.

COUNCIL BILL NO. 2026-621

AN ORDINANCE authorizing the City of Joplin to enter into an Agreement with the Joplin Area Chamber of Commerce for the purpose of providing economic development consulting services; and authorizing the City Manager to execute said Agreement by and on behalf of the City of Joplin, Missouri.

Documents:
  1. CB2026-621.PDF
9.

Resolutions

10.

Ordinances - Expedited

1.

COUNCIL BILL NO. 2026-161

AN ORDINANCE approving an Independent Contractor Agreement with Asbell Trucking Inc. for, RFP Contract Labor for 2026/2027 Pre-Treatment and Snow Removal Services and authorizing the City Manager or his designee to execute the same by and on behalf of the City of Joplin; and containing an expedited clause.

2.

COUNCIL BILL NO. 2026-358

AN ORDINANCE approving the contract by and between the City of Joplin and B & D YardBuilders for the demolition of the structure(s) and clearing of a lot located at 1623 W. 1st Street providing how the cost thereof shall be paid; how the assessment thereof shall be made; and containing an expedited clause.

3.

COUNCIL BILL NO. 2026-530

AN ORDINANCE    approving a Contract by and between the City of Joplin and Tokio Marine HCC to provide stop loss coverage for the City’s health self-insurance coverage on behalf of the employer, the City of Joplin; authorizing the City Manager to execute said Contract by and on behalf of the City of Joplin; and containing an expedited clause.        

11.

Ordinances - First Reading

1.

COUNCIL BILL NO. 2026-159

AN ORDINANCE authorizing the City of Joplin to enter into a Work Authorization with Allgeier, Martin and Associates Inc. for Professional Engineering Consulting Services for the Miscellaneous Wastewater Treatment Plant Improvements 2027 in the not to exceed amount of One Hundred Thirty-One Thousand and 00/100 Dollars ($131,000.00) and authorizing the City Manager or his designee to execute the same by and on behalf of the City of Joplin; and, setting a date when this Ordinance shall become effective. 

2.

COUNCIL BILL NO. 2026-160

AN ORDINANCE authorizing the City of Joplin to enter into a Work Authorization with Allgeier, Martin and Associates Inc. for State Revolving Fund (SRF) Planning Services for Wastewater Treatment Plant Improvements in the not to exceed amount of Two Hundred Fifty Thousand and 00/100 Dollars ($250,000.00) and authorizing the City Manager or his designee to execute the same by and on behalf of the City of Joplin; and, setting a date when this Ordinance shall become effective. 

12.

Ordinances - Second Reading And Third Reading

1.

COUNCIL BILL NO. 2025-508

AN ORDINANCE approving Redevelopment Project 6 of the Prospect Village Tax Increment Financing Redevelopment Plan and adopting Tax Increment Financing therein.

2.

COUNCIL BILL NO. 2026-158

AN ORDINANCE approving the City of Joplin to enter into an agreement with Signature Dirtworx LLC in the amount of One Million Five Hundred Ninety-Five Thousand Four Hundred Sixty-Seven and 29/100 dollars ($1,595,467.29) for construction of the Willow Branch Culvert Replacement – Wall Ave. (7th to 6th) project as budgeted in the Proposed Budget of the City of Joplin for the 2026-2027 Fiscal Year and authorizing the City Manager or his designee to execute the same by and on behalf of the City of Joplin; and setting a date when this Ordinance shall become effective.

Documents:
  1. CB2026-158.PDF
13.

Unfinished Business

14.

New Business



Missouri pastors take opposing sides in fight over abortion amendment


By Anna Spoerre 

The Rev. Alex Bryant set a goal for 2026: Talk to 200 Missouri pastors about abortion. 

Bryant, an Assemblies of God pastor in Springfield, began traveling across Missouri to sit across from his peers, often over coffee, and tell them why he would be voting yes on Amendment 3, which would repeal the state’s 2024 abortion rights amendment. 

The measure, which voters will decide Nov. 3, would ban most abortions, with exceptions for medical emergencies, fetal anomalies, and rape or incest within the first 12 weeks of pregnancy. It would also place a constitutional ban on gender-affirming medical care for minors.







Now, less than a week before the election, he’s met with 250 pastors. 

“I just genuinely believe that the votes are in the pews, and the pastors and Christians were informed, and then if they engaged, and we vote our values, we could win.”

Bryant is part of a growing effort by religious leaders to mobilize support for Amendment 3. But clergy opposed to the measure are also organizing, arguing that their faith calls them to protect individual choices from government interference.

The anti-abortion movement failed to organize effectively in 2024, Bryant said, when Missouri voters approved abortion rights by a narrow margin. The amendment passed with 51.6% of the vote.

“Number one, our politicians dropped the ball … number two, the pro-life organizations were fractured for funds and for money, and for who gets the credit,” Bryant said. “And then number three, the pastors and the Christians didn’t engage.”

This year, supporters of abortion restrictions have taken a different approach.  Republican lawmakers voted to put a new amendment seeking to ban most abortions on the ballot. Anti-abortion groups organized early. And a broad coalition of faith leaders have come together in support of Amendment 3. 

Bryant, who is Black, has focused much of his outreach on Black pastors across the state. He said many lead congregations that lean Democratic and view abortion restrictions primarily as a Republican issue. 

With those peers, Bryant said he’s found success talking emphasizing the portion of Amendment 3 that would place a constitutional ban on gender-affirming care for minors. State law prohibits gender-transition surgery for minors and bars minors from beginning cross-sex hormones or puberty blockers. The restrictions on hormones and puberty blockers are set to expire in August 2027, though lawmakers have discussed making the ban permanent. 

“I’ve had more than one Black pastor tell me, ‘ah, man, every man in my church is against this,’’’ Bryant said. “They don’t want our boys in women’s sports.” 

Amendment 3 does not address participation in school sports.

Bryant saw untapped power in the pulpits early on. He wasn’t the only one. 

Tom Estes, a pastor in mid-Missouri and a leader with Her Health, Her Future, the main campaign in support of Amendment 3, said the 2024 campaign left little time to organize religious leaders. 







“This time,” he said in September, “we’ve just got buy-in like we’ve never seen.”

This week, the Missouri Baptist Convention at its annual gathering voted in favor of a resolution urging members of its more than 1,700 churches across Missouri to support Amendment 3. 

And earlier this month, all four Missouri Catholic Bishops issued a letter urging Catholics to vote yes.

“Every human life is sacred because every person is created in the image and likeness of God,” the letter read. “The protection of innocent human life is therefore a matter of fundamental moral justice.”

The Catholic Church has been involved in other ballot measures. It previously voiced support for Medicaid expansion and opposition for recreational marijuana legalization. In August, the Catholic bishops weighed in on Amendment 5, a failed effort to phase out the state income tax. 

“It’s not that the Catholic Church hasn’t been involved in ballot issues before, but never to the degree that it is certainly this year,” said Sam Lee, a Catholic deacon in the St. Louis area and a longtime anti-abortion lobbyist in Jefferson City. 

This fall, the Diocese of Kansas City – St. Joseph distributed a guide that included suggestions for priests on how to tie Amendment 3 into the Bible readings for the day. Parishioners are out knocking doors. Large Yes on 3 signs have appeared in front of churches. Lee said many of these efforts crossed over into other denominations as Christians worked together to coordinate canvassing efforts and yard sign distribution.

In Nixa, south of Springfield, the Rev. Michael Lacobee, lead minister at River Stone Fellowship, said he’s never had much interest in pushing his more conservative political beliefs from the pulpit. But abortion, he said, is different.

“To me, this is a moral issue,” he said. “I think it’s an attempt to morally destroy the family.”

Since he began preaching about abortion after the 2024 election, Lacobee said several women have approached him to share their experiences  Now he’s working to support them and support other women who might be considering abortion. 

“This isn’t politics,” he said. “These are real things people are suffering with and trying to figure out and problems they’re trying to solve.”







Other Missouri faith leaders say their experiences counseling congregants have led them to the opposite conclusion: Their religious beliefs compel them to speak out against Amendment 3.

The Rev. Kevin Cameron, pastor at Parkway United Church of Christ, was wary of taking political stances that might ostracize any members of his congregation. Then Amendment 3 was placed on the ballot.

“It was a really important and nuanced conversation with our church council,” he said. “We tried to do what we can to stay out of the blurring of church and state. But, in fact, this time, we felt in order to keep that line separate, we needed to speak up to say faith should be separate, so government shouldn’t be mandating through faith lens what decisions can be made.” 

Now, the lawn of his church features a sign that reads: “No on 3. Stop the abortion ban.” The church hosted a canvassing event for the Stop the Ban campaign this fall.

His congregation is welcoming to LGBTQ+ people. The rhetoric around transgender children was one of his main motivations for getting involved this time around, calling pro-Amendment 3 campaign rhetoric “an assault on people who are already ostracized and who already struggle.”

Cameron is among 90 Missouri clergy members who signed a letter denouncing Amendment 3. 

So was the Rev. Krista Taves of Eliot Unitarian Universalist Chapel. In 2024, her congregation helped gather signatures for the reproductive rights amendment. Now, she said, members are frustrated that the legislature is trying to undo their efforts.

After abortion was banned in Missouri in 2022, Taves said a few families in her congregation left the state, including a couple trying to conceive using IVF who worried Missouri’s laws could impede their ability to start a family. 







“What I’m hearing from people, even those who are confused about abortion, is what they’re not confused about is government overreach. They’re not confused with that at all,” Taves said. “There’s a deep respect that people should have the ability to make choices for themselves and not have politicians tell them what those choices are.”

Rabbi Andrea Goldstein of Shaare Emeth in St. Louis County said Reform Judaism emphasizes individual choice and personal responsibility in making moral decisions.

She opposes Amendment 3.

“It’s not about whether you, quote unquote, believe in abortion or not,” she said, “but that people in the state should be able to practice and make their own healthcare decisions without interference from the government.” 

Missouri Independent is part of States Newsroom, a nonprofit news network supported by grants and a coalition of donors as a 501c(3) public charity. Missouri Independent maintains editorial independence. Contact Editor Jason Hancock for questions: info@missouriindependent.com.

Oklahoma joins overcharging lawsuit against Dollar General


By Greg Childress

Attorneys general in Oklahoma and North Carolina and 18 other states announced Tuesday they’re suing Dollar General for overcharging customers. The bargain retailer is accused of raising prices for products at the register without updating sticker prices on shelves.  

At a press conference Tuesday, North Carolina Attorney General Jeff Jackson called Dollar General a habitual offender that has been “ripping people off,” even after being told repeatedly to resolve the problem.







“They are illegally overcharging families and they have been, we believe, for years, so today, we’re taking them to court to stop this behavior,” Jackson said. 

The lawsuit is part of a multi-state complaint against Dollar General that includes the Federal Trade Commission. In addition to North Carolina and Oklahoma, Alabama, Arizona, Arkansas, California, Connecticut, Florida, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, New Jersey, Ohio, Tennessee, Utah and Wisconsin also joined the lawsuit. 

“Dollar General has betrayed the trust of millions of American consumers and imposed significant financial harm on communities and consumers who are already struggling to make their paychecks last,” Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, said in a statement.

Dollar General denied in a statement that it has ”willfully disregarded the affordability needs of our customers.”

“Nothing could be further from the truth,” it said. “Our goal is 100% accuracy between shelf and register prices in every store.”

The retailer acknowledged that price discrepancies do occur, but said “store teams are instructed, empowered, and expected to make things right for the customer” when mistakes happen.

However, Jackson said the NCDOJ, through its consumer protection division, has uncovered internal documents that show Dollar General was aware of the overcharging, “knew that it was systemic and chose not to fix the problem.”

“That means they’ve broken the law,” Jackson said. “That means we have good evidence for a strong case that directly impacts families in North Carolina.”

Jackson said the overcharges are sometimes a dime, a quarter or a dollar or more. 

“Sometimes people catch it,” Jackson said. “Usually they don’t. Usually they just pay the extra money. They go on about their lives. 

Dollar General operates more than 1,100 stores across the state, and in some rural areas, it’s the only local option for basic goods, food and supplies.







Jackson said NCDOJ will ask the court to order Dollar General to take verifiable action to stop overcharging customers. The NCDOJ will also seek penalties. 

He noted that the N.C. Department of Agriculture recently fined 10 Dollar General Stores in Eastern North Carolina for overcharging customers. The Department of Agriculture regularly conducts inspections to ensure that sticker prices match prices at the register. 

Those 10 stores are in Hertford, Pamlico, Carteret, Transylvania, Craven, Onslow, Buncombe, and Scotland counties. In addition, Dollar General stores have also failed audits in previous years in Franklin, Alamance, Transylvania, Montgomery, Brunswick, Hyde, Lee, and Moore counties. 

Jackson said the families that Dollar General overcharged deserve money back. He said it’s too early to say how that would take place.







“Ultimately, that’s going to be a question for the court and part of our advocacy to the court,” he said. “There are some different ideas in play here, but I can tell you, our consumer division routinely finds a way to get customers their money back when they’ve been ripped off.”

Jackson urges Dollar General customers to check their receipts before leaving the store and to demand that the store correct the price if they’re charged more than the price on the shelf.

This story was originally produced by NC Newsline, which is part of States Newsroom, a nonprofit news network which includes Oklahoma Voice, and is supported by grants and a coalition of donors as a 501c(3) public charity.

Oklahoma Voice is part of States Newsroom, a nonprofit news network supported by grants and a coalition of donors as a 501c(3) public charity. Oklahoma Voice maintains editorial independence. Contact Editor Janelle Stecklein for questions: info@oklahomavoice.com.